The Age of Connected Government Has Arrived

We understand the myriad challenges our clients in the public sector face, from balancing the needs of a variety of constituents, to delivering results with limited budgets. As grants are becoming increasingly important, Coastal Cloud’s public sector services have included helping many clients accelerate and simplify grant processing and compliance by eliminating multiple data sources and ensuring that defined processes and timelines are adhered to.

Coastal Cloud’s proven solutions are designed to be up and running quickly, so you can get to work.

Coastal Cloud’s Accelerator Solutions

The age of connected government has arrived.

The process to award and deliver grants needs to be quick, yet thorough, ensuring unique grant criteria is met and generation of data is detailed enough to make reporting easy. Using robust modern configurable cloud based software, it is possible to create a solution that connects the data, users, and process in one platform – that not only fits your needs now, but can adapt to future challenges or enhancements.

Streamline grantmaking and close the digital divide.

Significant state and federal broadband funding is helping to provide high-speed, reliable, and affordable Internet services across the nation, and Coastal Cloud is already working with multiple states to create efficient technology solutions to manage broadband funding more efficiently with a streamlined solution built on the Salesforce platform.

Boosting Economic Development through Salesforce.

Coastal Cloud has developed a robust, innovative solution to empower economic development professionals to holistically view projects and historic company engagement, audit financial incentives, view detailed facility information and much more on a single platform. This modern-day tool can be implemented in as little as 45 days. The economic development solution streamlines all aspects of day-to-day work and significantly reduces research time, eliminates inaccurate data, and forecasts incoming investment & job growth.

A modern solution to today’s workforce needs.

 This robust, innovative solution provides a public-facing portal to allow self-service for job seekers to update or register, search and apply for jobs, seek training, and track applications. It also allows employers to post jobs, search candidates, track applications, request training, and make hires. The solution automatically connects the portal to a robust Customer Relationship Management system to fully empower your workforce development professionals. 

Respond, scale, and take control in any disaster.

In recent years, we have experienced multiple disasters that are longer in duration, more complex, and more expensive. From floods and fires to hurricanes and pandemics, implementing a solution that helps teams rapidly respond is vital. Emergency management professionals are delivering a broader range of services for a wider base of the populous, that require fast, flexible, and creative solutions.

Our integrated solution supports the management of multiple simultaneous incidents, events, and exercises that are flexible to the incident type, scope, and complexity for different scenarios. Track critical needs, lifelines and infrastructure, evacuation and sheltering, and much more. Bolster preparedness and response with critical emergency management partners through a rich set of enterprise cloud solution capabilities.

Our solutions make the complex inventory process simple, intuitive, and efficient to aid in disaster recovery.

Manage, track, and deploy resources and assets using a secure cloud platform. Coastal Cloud’s solution facilitates and performs comprehensive logistical functions with tracking by location, quantity, type, manufacturer, value, and other information down to a single serial number. Track and move system-wide inventory requests from the initial requestor to final disposition with status, supply chain of custody, processing, and other real-time data.

Help your community recover and come back stronger than before.

Our unmet needs solution matches donations with needed resources to ensure community needs are being met. Disaster victims and displaced citizens can register for donations, services, assistance, and more. Tap into the generosity of the community by tracking donors, donated cash, goods, and services. Donors can see the activity of their donations while your organization matches the type, value, and scope with the greatest good. 

Engaging volunteers has never been easier.

Signup and register members through a central management solution. Confirm schedules, submit hours, sign up for training, collaborate with staff, recognize volunteers for their service, and much more. Allow prospective volunteers to submit credentials, and move through an internal approval system. Create and track the type of missions by volunteers needed for each position and invite others to participate. Notify volunteers through multiple channels including phone and text. Lead and communicate needs to the wider volunteer network, and provide assistance fast.

In today’s rapidly changing landscape, government agencies often find themselves grappling with outdated systems that act as barriers to progress. These systems lack the adaptability and agility necessary to meet the demands of modern governance. Coastal Cloud has taken significant strides to tackle this pressing issue head-on.

Keep families together and combat the rising costs of social services.

The Coastal Cloud Empowerment Solution is an application that leverages the Salesforce user interface and automation functions of data security, workflow and reporting to provide the most comprehensive prevention management program in the industry.

Find more good homes for children in need.

Coastal Cloud’s custom Foster Parent Recruiting and Retention Solution was built in conjunction with child welfare experts to meet the needs of organizations in the public sector and nonprofits who are working every day to find more good homes for children in need. The solution allows organizations that recruit foster parents to cut down on paperwork, create automated processes to track applications, and accelerate the approval process.

Better outcomes for constituents and employees.

Licensing, permitting and inspections are just one component of a regulatory agency. Salesforce can support every aspect of running the organization – including call center, board management, legal, and document management – all on one platform for a connected experience. Coastal Cloud’s LPI solution allows you to digitally transform the way you conduct government business and will increase your efficiency and effectiveness for your employees and your customers.  

Help recruit and retain the best talent for your organization.

Coastal Cloud’s Public Safety Recruitment and Retention Solution allows public safety agencies to eliminate silos between Human Resources, Recruitment, and Background Investigation departments by creating one system. This next-generation technology can help recruit and retain the best talent by targeting candidates, automating tools, and providing a 360 view of prospects throughout the agency.

Leverage the power of modern-cloud-based omnichannel technology & Coastal Cloud’s industry best practice design.

Coastal Cloud has partnered with Vibrant Emotional Health to build the 988 solution for the National Suicide Prevention Lifeline. As part of this partnership, Coastal Cloud is providing expertise in Salesforce technology to help build the 988 solution. The solution leverages Salesforce’s Service Cloud platform to manage the call center operations and support the National Suicide Prevention Lifeline’s mission to provide crisis support and suicide prevention services to people in the United States.

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