The Top Salesforce Consultants for Healthcare Facilities

Coastal’s Solution Accelerators

HIPAA-compliant Google Analytics with Salesforce Marketing Cloud

Salesforce Marketing Cloud Personalization masks user data for HIPAA compliance and connects with Google Analytics. This allows you to confidently collect and analyze data, gain actionable insights, and optimize your website—all while protecting patient information and staying compliant with healthcare privacy regulations.

Our Approach to Multicloud: Integrate Once, Activate Easily

Unlock the future of deep personalization and AI tools. Today, most organizations have data scattered across multiple systems and platforms, including web and mobile apps, e-commerce sites, health record providers, resource management services, and Salesforce CRM. Salesforce Data Cloud helps you harmonize this data, analyze it in Tableau, and take action across marketing, sales, and service.

Step Into Your Merged Org with Confidence

When it comes to merging Salesforce orgs, we believe the human element is just as important as the technical side. That's why our process focuses on the people involved first. We work with you to define your end goal and offer unbiased recommendations on what is best for both organizations.

Ensuring Enterprise Growth and a Seamless Patient Journey

Our Campaign2Care solutions leverage the latest technology to connect quality care with ongoing support for patients and families throughout their healthcare journey. Built on the power of Salesforce, Campaign2Care seamlessly integrates EMR, Health Cloud, and Marketing Cloud platforms for optimal performance. With personalized communication and access to medical information, Campaign2Care can shorten patient journeys and surgical waits, predict future surgical volumes, improve referral success, and achieve better outcomes.

Utilize Salesforce's robust and powerful features to manage a 360° view of your patients and customers.

Is your Evariant platform built on Salesforce's Force.com nearing the end of its life? Organizations facing this challenge can transition their existing healthcare CRM, PRM, and data analytics to a modern Salesforce solution. By leveraging the Lightning user interface, Health Cloud, and Marketing Cloud, your team can gain a robust platform to manage and enhance your patient engagement strategy.

Centralized data offers improved insights, moving your mission forward.

Get instant access to the data you need. Connect your existing marketing, CRM, and financial platforms for a complete picture of your business performance.

Why Coastal in Healthcare

Functional Experts

Inpatient
Ambulatory
Home Health
Health Plans
Behavioral Health
Hospice
Pediatric/Adult

Technical Experts

Data Integration
Telephony
Data Security
SAML/SSO
Project Management
Change Management
Training

Real-World Experience

Projects staffed by experts with healthcare industry backgrounds.

Client Satisfaction

Coastal is the #1 customer-rated Salesforce consultancy in North America.

Salesforce Expertise

Coastal has the technical and operational expertise to guide your Salesforce transformation from start to finish.

Health Cloud

Engage patients across their entire journey: marketing, call center, pre-care, and post-care. Gain a 360° view that seamlessly integrates with your EMR. Our Health Cloud-powered solutions go beyond traditional care models and also extend to field service and home health.

Marketing Cloud

Tools for patient acquisition and retention that can be used to define, segment, and engage patients.

Experience Cloud

Enable personalized portals and communities to engage patients, partners, employees, and customers with secure, authenticated access.

MuleSoft

This data integration tool is used to integrate your Salesforce system with data from existing EMR, financial, and other systems of record.

Tableau

Data analytics components designed to provide detailed reports and dashboards analyzing every facet of data captured in the system.

Security

Security review and audit programs designed to minimize risk and reduce compliance concerns. Salesforce understands security is of paramount importance for healthcare organizations and businesses.

They are true partners who are working side-by-side with us to create the future of experiences.

Baptist Health

Our Expertise

Customer 360 Platform

Data Cloud

Experience Cloud

Healthcare & Life Sciences

Marketing Cloud

Revenue Cloud

Sales Cloud

Service Cloud

Guide

Healthcare Consumer Experience Checklist

Blog

Beyond the Waiting Room: Transforming Patient Care with Melanie Husk

Events

Webinar: ISG & Coastal Talk Data

Salesforce World Tour NYC 🍎 — Get Everything You Need to Know →

INDUSTRIES

SERVICES

Modern Healthcare Solutions Supporting the Consumer Lifecycle

HIPAA-compliant Google Analytics with Salesforce Marketing Cloud

Our Approach to Multicloud: Integrate Once, Activate Easily

Step Into Your Merged Org with Confidence

When it comes to merging Salesforce orgs, we believe the human element is just as important as the technical side. That's why our process focuses on the people involved first. We work with you to define your end goal and offer unbiased recommendations on what is best for both organizations.

Ensuring Enterprise Growth and a Seamless Patient Journey

Utilize Salesforce's robust and powerful features to manage a 360° view of your patients and customers.

Centralized data offers improved insights, moving your mission forward.

Get instant access to the data you need. Connect your existing marketing, CRM, and financial platforms for a complete picture of your business performance.

Why Coastal in Healthcare

Functional Experts

Functional Experts

Technical Experts

Technical Experts

Real-World Experience

Real-World Experience

Client Satisfaction

Client Satisfaction

Salesforce Expertise

Health Cloud

Health Cloud

Marketing Cloud

Marketing Cloud

Experience Cloud

Experience Cloud

MuleSoft

MuleSoft

Tableau

Tableau

Security

Security

They are true partners who are working side-by-side with us to create the future of experiences.

Our Expertise

Related

INDUSTRIES

SERVICES

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